+ These instructions will guide you through the enabling of SSL (Secured Sockets Layer) in your e-mail software.
+
+ Please be aware that many anti-virus programs cannot scan e-mail when SSL is enabled. In order to use SSL in this circumstance, you must disable outgoing e-mail scanning in your anti-virus software when SSL is enabled. Please contact your anti-virus software manufacturer or computer vendor for more information.
+
+ 1. Begin by opening up Outlook 2010. Click on the “File” menu and select “Account Settings...” from the “Account Settings” button.
+
+
+
+ 2. The Outlook “Accounts Settings” dialog box will now appear. Select your PenTeleData e-mail account from the list below, and click “Change….”
+
+
+
+ 3. On the “Change E-mail Account” window click “More Settings….”
+
+
+
+ 4. Click on the “Advanced” tab.
+
+
+
+ 5. Under “Incoming server (POP3):,” place a “check” in the box next to “This server requires an encrypted connection (SSL)” by clicking on the box once with the left mouse button.
+
+
+
+ 6. Under “Outgoing server (SMTP):,” select “Auto” from the “Use the following type of encrypted connection:” drop down box.
+
+
+
+ 7. When your window resembles the one below, click “OK.”
+
+
+
+ 8. You will now be returned to the “Change Account” window, click “Next.”
+
+
+
+ 9. The “Test Account Settings” window will now open. Once it has completed the tests, click ”Close.”
+
+
+
+ 10. Click “Finish.”
+
+
+
+ 11. Click “Close” to exit the “Account Settings”
+
+
+
+

+
+ The following documents will assist with configuring your e-mail software to utilize port 587 with PenTeleData’s e-mail service.
+
+ 1. Begin by opening up Outlook 2010. Click on the “File” menu and select “Account Settings...” from the “Account Settings” button.
+
+
+
+ 2. The Outlook “Accounts Settings” dialog box will now appear. Select your PenTeleData e-mail account from the list below, and click “Change….”
+
+
+
+ 3. Click “More Settings…” to continue.
+
+
+
+ 4. Click on the “Advanced” tab.
+
+
+
+ 5. In the box labeled “Outgoing server (SMTP):” change the port to 587 and click “OK.”
+
+
+
+ 6. You will now be returned to the “Change Account” window, click “Next” to continue.
+
+
+
+ 7. The “Test Account Settings” window will now open. Once it has completed the tests, click ”Close.”
+
+
+
+ 8. Click “Finish.”
+
+
+
+

+
+ These instructions will guide you through the setting up multiple e-mail account in your e-mail software.
+
+ 1. Begin by opening up Outlook 2010. From the “File” menu select “Add Account.”
+
+
+
+ 2. The “Add New Account” window will now open, place a dot next to “Manually configure server settings or additional server types” and click “Next.”
+
+
+
+ 3. Place a dot next to “Internet E-mail” and click “Next.”
+
+
+
+ 4. In the box labeled "Your Name:," enter your name as you would like it to appear when people receive e-mail from you.
+
+ 5. In the box labeled “E-mail Address:,” enter your username followed by “@ptd.net” in all lower case letters.
+
+ 6. In the box labeled “Account Type:,” choose “POP3” from the drop down box.
+
+ 7. In the box labeled “Incoming mail server:,” enter “promail.ptd.net” in all lower case letters.
+
+ 8. In the box labeled “Outgoing mail server (SMTP):,” enter “promail.ptd.net” in all lower case letters.
+
+ 9. In the box labeled “User Name:,” enter the beginning part of your PenTeleData e-mail address. This is everything before the “@ptd.net.”
+
+ 10. In the box labeled "Password:," enter the password that corresponds to your "User Name" entered above. When typing your password, only a series of "***" will appear for password confidentiality.
+
+ Note: Usernames and passwords are case-sensitive. Please be certain that your capitalization is correct.
+
+ 11. When your screen resembles the window below, click on the "More Settings…" button.
+
+
+
+ 12. Click on the “Outgoing Server” tab on the top of this window.
+
+
+
+ 13. Place a “check” next to “My outgoing server (SMTP) requires authentication,” by clicking your mouse over the box one time with the left mouse button. Then click “OK.”
+
+
+
+ 14. You will now be returned to the “Add New Account” window, click “Next” to continue.
+
+
+
+ 15. The “Test Account Settings” window will now appear. When it is competed click “Close.”
+
+
+
+ 16. The “Add New Account” wizard has now been completed. Click “Finish” to close the wizard.
+
+
+
+

+
+ These instructions will guide you through creating a blocked senders list in your e-mail software. Adding an e-mail address or a domain to the blocked senders list will automatically move e-mail from them to the “Junk E-mail” folder.
+
+ 1. Begin by opening up Outlook 2010. Click on the “Junk” button and select “Junk E-mail Options….”
+
+
+
+ 2. Select the “Blocked Senders” tab.
+
+
+
+ 3. To add an e-mail address to the “Blocked Senders List” click “Add….”
+
+
+
+ 4. Type the e-mail address or domain address you would like to block and click “OK.”
+
+
+
+ 5. When you are finished adding e-mail addresses or domains to your blocked senders list click “OK” to close the “Junk E-mail Options.”
+
+
+
+